BOLTBET SOUTH AFRICA – AFFILIATE PROGRAM TERMS & CONDITIONS
1. ACCESS AND ACCEPTANCE
Access to the Boltbet Affiliate Program is granted at the sole discretion of Bolt Online T/A Boltbet, licensed under Bookmaker Licence BOM0125 in terms of the KwaZulu-Natal Betting and Gaming Act 8 of 2010.
Continued participation in this Affiliate Program is subject to the Affiliate’s strict compliance with these Terms and Conditions.
By enrolling in the Boltbet Affiliate Program, you confirm that:
All information supplied upon registration is true, accurate, and up to date;
You are at least 18 years old and legally competent to enter into a binding agreement;
You are not subject to any contractual, commercial, or legal restrictions preventing participation in this program.
2. REGISTRATION OF CUSTOMERS
2.1 “Customers” means individuals who register on www.boltbet.co.za through your unique affiliate tracking link issued via the RavenTrack platform.
2.2 Boltbet is solely responsible for tracking all customer registrations, deposits, withdrawals, betting activities, Know Your Customer (KYC) verification, and banking details.
2.3 Boltbet reserves the right to reject or suspend any customer registration where it deems appropriate, including but not limited to cases of non-compliance, fraud, or responsible gambling restrictions.
2.4 Once a customer registers with Boltbet, they become a Boltbet customer and are subject to the general Boltbet South Africa Terms and Conditions.
All customer information and data remain the exclusive property of Bolt Online T/A Boltbet, even after termination of this program. Affiliates acknowledge that they have no ownership rights over customer information except for the purposes of commission calculation under these Terms.
3. TRACKING OF CUSTOMERS
3.1 Boltbet will monitor all customer activity through the RavenTrack affiliate portal, including deposits, wagers, and revenue.
3.2 Affiliates will have access to an aggregated performance report via RavenTrack. Reports will never include customer identity or personal information.
3.3 The Affiliate must ensure all customers are correctly linked to their unique tracking link. Customers not properly tagged will not qualify for commission inclusion.
3.4 Monthly commission calculations performed by Boltbet and reflected on RavenTrack are final and binding.
4. PAYMENT OF COMMISSION
4.1 Affiliates earn commission based on the Net Gaming Revenue (NGR) generated by their referred customers.
4.2 NGR is calculated as:
Gross Gaming Revenue (GGR) less:
Player winnings and bonuses;
Chargebacks and fraudulent transactions;
Payment processing fees and applicable taxes;
Game provider and administrative costs.
Formula:
NGR = GGR – (bonuses + taxes + chargebacks + payment fees + administrative costs).
4.3 The Affiliate acknowledges that, at present, Raventrack’s reporting system reflects Gross Gaming Revenue (GGR) and Net Gaming Revenue (NGR) as the same figure. Accordingly, for commission purposes, the final NGR value shall be manually derived by applying Boltbet’s standard operational deductions to the GGR figure. These deductions currently total 56.5% of GGR and include:
VAT: 15%
Gaming Tax: 6.5%
Royalties: 15%
Processing Fees: 5%
Head Office Costs: 5%
Cashback: 10%
The resulting amount after applying the above deductions shall constitute the final NGR on which Affiliate commissions are calculated.
4.4 Payments are made monthly by crediting the Affiliate’s Boltbet account within 15 business days after month-end.
Affiliates can either:
Withdraw funds directly to their linked bank account, or
Use the commission balance to play on Boltbet, at their discretion.
A minimum threshold of R500 applies before payment is processed.
4.5 Bolt Online T/A Boltbet reserves the right to adjust, withhold, or reverse commissions in the event of chargebacks, fraudulent activity, or breach of these Terms.
5. MODIFICATIONS TO THESE TERMS
Bolt Online T/A Boltbet may modify, amend, or replace these Terms and Conditions at any time. Notification of updates will be issued via the RavenTrack platform or by email.
Your continued participation in the program constitutes acceptance of the updated Terms. If you disagree with any changes, you must terminate your participation immediately.
6. DATA PROTECTION
6.1 Bolt Online T/A Boltbet complies with all applicable data-protection legislation, including the Protection of Personal Information Act 4 of 2013 (POPIA).
6.2 All reports accessible to Affiliates on RavenTrack are aggregated and contain no personal data.
6.3 Affiliates are prohibited from collecting, storing, or processing any personal data belonging to Boltbet customers.
6.4 Affiliates must implement adequate privacy notices on their own websites informing users that clicking tracking links may redirect them to third-party websites.
6.5 Failure to comply with POPIA will result in immediate suspension from the Affiliate Program and forfeiture of unpaid commissions.
7. AFFILIATE GENERAL RIGHTS & OBLIGATIONS
7.1 Prohibited Marketing Activities (Spam, Self-Exclusions & Consent)
Spam: Any spamming activity (email, SMS, social media, or WhatsApp) will result in immediate termination.
Consent: Affiliates must obtain Boltbet’s prior written approval before sending any marketing communication referencing Boltbet.
POPIA: Affiliates must comply with all POPIA requirements when contacting or advertising to South African users.
Self-Excluded Customers: Affiliates may not target or engage with self-excluded or restricted players.
Costs Incurred: Any costs incurred by Boltbet as a result of unauthorized marketing may be deducted from Affiliate commissions or recovered separately.
7.2 Unsuitable Customers and Fraudulent Activity
Bolt Online T/A Boltbet reserves the right to investigate and act against any customer or affiliate associated with fraudulent, collusive, or prohibited activities.
7.3 Incentivized Traffic
Affiliates may not offer any form of incentive, rebate, or commission-share to encourage customers to register or deposit with Boltbet.
7.4 Domain, Brand Name & Keyword Restrictions
Affiliates may not:
Register or use any domain, business, or social-media handle resembling “Boltbet”;
Bid on keywords or search terms containing “Boltbet” or confusingly similar variants;
Use Boltbet trademarks or meta-tags without authorization.
7.5 Application Approval
Affiliate approval is non-exclusive and at the sole discretion of Bolt Online T/A Boltbet. The company reserves the right to work with multiple affiliates simultaneously.
7.6 Approved Material
Affiliates may only use Boltbet-approved promotional materials and may not alter or create their own versions without prior consent.
7.7 Account Opening
Affiliates may not open Boltbet accounts on behalf of customers or use their own link for personal betting activity.
7.8 Use of Marks
Bolt Online T/A Boltbet grants a revocable, non-exclusive, non-transferable licence to use its trademarks and logos (“Marks”) solely in connection with the display of approved marketing materials.
All rights remain vested in Boltbet. The Affiliate shall not register or dispute ownership of any Boltbet Marks or related intellectual property.
7.9 Confidentiality
Affiliates must treat all information relating to Boltbet operations, systems, and data as strictly confidential. This obligation continues even after termination.
7.10 Consumer Protection
Affiliates must comply with the Consumer Protection Act 68 of 2008 (CPA) when promoting Boltbet products. Any breach may result in termination and forfeiture of commission.
7.11 Compliance with Legal Requirements
Affiliates must observe all applicable laws including anti-bribery, anti-corruption, and gambling legislation.
7.12 Breach
Violation of any clause in these Terms may result in immediate termination of the Affiliate account without compensation.
8. REFERRAL COMMISSION
8.1 Bolt Online T/A Boltbet reserves the right to amend the default commission structure, including percentage and calculation method, by providing 30 days’ written notice.
8.2 If an Affiliate disagrees with any modification, they may terminate participation by written notice.
8.3 Accounts inactive for twelve (12) consecutive months may be excluded from commission calculations.
8.4 Full commission structure details will be shared with each Affiliate upon sign-up.
8.5 Referral commissions are credited directly to the Affiliate’s Boltbet account by the 15th of each month for the preceding month.
8.6 From their Boltbet account, Affiliates may:
Withdraw funds directly to their linked bank account, or
Use their earnings to play on Boltbet, at their discretion.
8.7 All commissions are based solely on Boltbet’s verified records, as reflected in the RavenTrack system.
8.8 Exceptions to payment:
No commission will be paid for traffic or customers involving:
Fraudulent or bonus-abuse activity;
Incentivized traffic;
Spam or misleading advertising;
Unauthorized brand bidding;
Breach of these Terms.
9. TERM, TERMINATION & INACTIVE ACCOUNTS
9.1 These Terms take effect upon Affiliate approval and continue until terminated by either party via written or emailed notice.
9.2 Upon termination, the Affiliate must immediately remove all Boltbet links, banners, and materials. All licences and rights cease immediately.
9.3 Bolt Online T/A Boltbet reserves the right to terminate the Affiliate Program at any time, with or without cause.
9.4 Inappropriate Websites:
Boltbet may refuse or terminate Affiliates associated with websites that:
Target minors;
Contain explicit, violent, or illegal content;
Promote discrimination or hate speech;
Encourage illegal activity;
Infringe intellectual-property rights;
Breach advertising or ethical codes.
9.5 Inactivity:
If no new customers are referred for six (6) months, commission may be reduced to 15%.
After twelve (12) months of inactivity, the account may be terminated.
9.6 Duplicate or Self-Referral Accounts:
Affiliates may not register multiple accounts or earn commission on their own Boltbet player activity.
10. RELATIONSHIP OF PARTIES
The Affiliate operates as an independent contractor.
Nothing in these Terms constitutes a partnership, agency, joint venture, or employment relationship.
Affiliates may not represent themselves as Boltbet agents or bind Bolt Online T/A Boltbet in any capacity.
11. ASSESSMENT & ACKNOWLEDGEMENT
By registering as a Boltbet Affiliate, you confirm that:
You have reviewed and understood these Terms;
You have independently assessed the benefits of joining the program; and
You are not relying on any representation not expressly contained herein.
12. GOVERNING LAW AND JURISDICTION
These Terms and Conditions are governed by the laws of the Republic of South Africa.
Any disputes arising from participation in the Boltbet Affiliate Program shall be submitted to the exclusive jurisdiction of the KwaZulu-Natal courts.
13. NON-WAIVER
Failure by Bolt Online T/A Boltbet to enforce any provision of these Terms does not constitute a waiver of that right or any other right in future.
Bolt Online T/A Boltbet
Licence No: BOM0125
Website: www.boltbet.co.za
Email: help@boltbet.co.za
Location: KwaZulu-Natal, South Africa
Palsar Capital Limited, henceforth referred to as “We” “Our” “Us” provides an affiliate programme to promote our clients on whose behalf We administer and manage the affiliate program. In this policy “affiliate” “you” and “your” refers to the individual entity that has agreed to promote the brands we provide marketing services for, in accordance with this Privacy Policy.
This Privacy Policy is designed to help you understand how we collect, use and safeguard your information.
This privacy policy should be read in conjunction with the Affiliate Programmes Terms and Conditions. By entering into any kind of contract with Palsar Capital Limited, you agree to the contents of this privacy policy. If you do not agree with any section of this privacy policy, you should not attempt to use our service.
The Data Controller is Palsar Capital Limited t/a Raven of Glassworks, 1 Back Turner Street, Manchester, M4 1FR
All queries in regards to this privacy policy should be addressed to the Data Protection Officer at the above address, who can also be contacted directly at compliance@raventrack.com
We collect and process the following data from (and about) you:
We implement effective processes to identify, manage, monitor and report risks and internal control mechanisms. These controls include secure systems and networks, and clear processes for privilege access rights. All data is stored securely.
Our lawful basis for processing personal data include:
We may disclose your personal data to:
All processing of information will be governed by the appropriate data protection laws.
We will not send promotional or direct marketing, inclusive of email, SMS, or automated calls, without first obtaining your specific consent.
The consent requires a positive Opt-In either in electronic format, verbally or in writing. The consent will be clear and specific, granular, separate from other Terms and Conditions, name any third parties relying on the consent, and be easily withdrawable.
We will not transfer Personal Data to recipients in Third Party countries that are outside of the EEA, or are not currently recognised by EU law as having an adequate level of legal protection for the rights and freedoms of data subjects unless:
You may request that your Personal Data be anonymised in the following circumstances:
We will only retain data for the necessary time to complete the task that the data was collected for, or to meet our legal obligations.
You are entitled to a file a Subject Access Request (SAR) to obtain a copy of the personal information which we hold about you. If you wish to receive a copy of this information, please contact your account manager, or the DPO directly, and allow up to thirty calendar days for the information to be collated and provided to you. Please note that your identity will need to be confirmed in order to complete a SAR, which may include the disclosure of other personally identifiable documentation in order to prove your identity (such as a passport scan, or valid proof of address) before commencing with the process.
By using the Raven website, you consent to our use of ‘cookies’. A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information from the browser. We use cookies and the information gained from them to analyse site usage, with this information used accordingly to improve our content and site layout and to remember your onsite preferences.
If you prefer, you can disable cookies in your web browser. The ‘help’ menu on the menu bar of most browsers will have a functionality to disable cookies.
Palsar Capital Limited do not use any automated systems in order to make decisions regarding your account which have any legal effect on You.
Please let us know if you are unhappy with how we have used your personal information in writing to the Data Protection Officer, who will be able to assist further with your complaint or concern. You also have the right to complain to the Information Commissioner’s Office.
This Privacy Policy is kept under continued review by Palsar Capital Limited and can be amended by Us at any time, and without notice to you. Whenever a change is made to the privacy policy which will affect your rights as a data subject, or change the intended processing purposes, then you will be notified directly and asked to agree to the new privacy policy. If you disagree with the changes made to the privacy policy, you retain the right to withdraw consent for future processing, as stated in the introduction to this policy.
This version of the Privacy Policy is effective as of September 20th 2018.
BOLTBET – PRIVACY POLICY (POPIA COMPLIANCE)
1. INTRODUCTION
1.1 This Privacy Policy explains how Bolt Online T/A Boltbet (“Boltbet”, “we”, “our”, “us”) collects, uses, stores, shares and protects personal information in compliance with the Protection of Personal Information Act No 4 of 2013 (“POPIA”).
1.2 Boltbet is licensed under Bookmaker Licence BOM0125 and regulated by the KwaZulu-Natal Economic Regulatory Authority.
1.3 This Policy applies to all visitors, registered customers, and users of www.boltbet.co.za and its associated mobile and retail platforms.
2. INFORMATION WE COLLECT
2.1 Boltbet may collect personal information including but not limited to:
Full name, ID or passport number, and date of birth;
Contact details (email, phone, address);
Payment and banking information;
Gaming and betting activity;
Device, browser, and usage data;
Documentation submitted for FICA/KYC verification;
Communications with our customer-service team.
2.2 Information may be provided directly by you or obtained from authorised third parties to comply with regulatory and contractual obligations.
3. PURPOSE FOR PROCESSING PERSONAL INFORMATION
3.1 To verify identity, comply with FICA and anti-money-laundering laws.
3.2 To administer player accounts, deposits, withdrawals, and gameplay.
3.3 To provide marketing and promotional information (subject to consent).
3.4 To detect and prevent fraud, collusion, or prohibited activity.
3.5 To meet Boltbet’s legal and licensing obligations.
4. COOKIES AND ONLINE TRACKING
Boltbet uses cookies and similar technologies to enhance site performance and user experience. You can adjust browser settings to refuse cookies, but certain site features may not function correctly.
5. DATA RETENTION
Personal information is retained only for as long as necessary to:
Fulfil contractual and legal obligations;
Comply with statutory record-keeping periods under FICA, AML, and gaming legislation;
Resolve disputes and enforce agreements.
When no longer required, information will be securely deleted or de-identified.
6. INFORMATION SECURITY
Boltbet implements appropriate technical and organisational measures to protect personal information against unauthorised access, loss, or misuse.
7. DATA SHARING
7.1 Boltbet may share data with:
Licensed gaming software and platform providers;
Payment processors and banking partners;
Regulatory authorities and law-enforcement bodies;
Group companies, subsidiaries, and service providers performing authorised functions on our behalf.
7.2 All third-party processing occurs under written agreements compliant with POPIA.
8. CUSTOMER RIGHTS UNDER POPIA
Customers have the right to:
Access their personal information;
Request correction or deletion;
Object to processing on reasonable grounds;
Withdraw marketing consent;
Lodge a complaint with the Information Regulator.
9. CONTACT DETAILS
Questions or requests relating to this Privacy Policy should be directed to:
Email: help@boltbet.co.za
Website: www.boltbet.co.za
Address: KwaZulu-Natal, South Africa
10. PROCESSING OF PERSONAL INFORMATION (POPIA CLAUSE)
10.1 Boltbet (“Boltbet”) may be required to process a Customer’s personal information in terms of the Protection of Personal Information Act No 4 of 2013 (“POPIA”).
10.2 By virtue of a Customer registering for a Boltbet Account, they hereby provide consent to Boltbet processing personal information, so as to enable Boltbet to deliver its products & services. The Customer further acknowledges that Boltbet may obtain personal information from third parties for the purposes of fulfilling its legislative obligations and agreement with the Customer and the Customer hereby agrees that his/her consent extends to the obtaining and processing of such information.
10.3 The Customer further acknowledges that Boltbet may, for legitimate purposes, share personal information with its subsidiaries and holding companies and agrees that the Customer’s consent extends to include such sharing. The Customer further accepts, and consents that by betting in any retail or online platform, they may be subject to identification and verification processes in line with FICA and AML requirements.
10.4 The Customer acknowledges that Boltbet may be required to transfer his/her personal information to a third party located outside of South Africa. Such transfers will occur in compliance with POPIA. To the extent that such transfer is required or is necessary, the Customer agrees that his/her consent extends to include such transfers.
10.5 The Customer acknowledges that Boltbet will use their personal information to provide them with promotional materials relating to Boltbet’s products and/or services in accordance with S69 of POPIA.
10.6 In terms of POPIA, Boltbet is obligated to provide you with certain information relating to the processing of your personal information. We therefore advise as follows:
10.6.1 We are required to process your personal information to fulfil our contractual obligations with you and to fulfil any other legislative obligations. Any such personal information is provided by you on a voluntary basis or in accordance with any legislative, or legal requirement placed upon you.
10.6.2 If you do not provide us with your personal information, it may prevent us from fulfilling our contractual obligations to you.
10.6.3 We may from time to time source your personal information from external sources or third parties in order to comply with regulatory requirements. Such personal information will only be processed as required in terms of applicable legislation.
10.6.4 We may be required to share your personal information with affiliates of Boltbet (subsidiary or holding companies) and with third parties outside of South Africa in accordance with applicable legislation.
10.6.5 You have the right to request access to, correction, and/or deletion of your personal information and you have the right to object, on reasonable grounds, to the processing of your personal information.
10.6.6 We will delete or de-identify personal information that relates to you, if it is no longer required to be retained for legitimate purposes.
10.6.7 You may at any time decline to receive further marketing offers from us by contacting help@boltbet.co.za or by following the guidelines provided in each marketing communication. You will still receive service-related updates and notifications that pertain to your Account, if you opt out of marketing material.
10.6.8 You have a right to lodge a complaint with the Information Regulator via email at complaints.IR@justice.gov.za.
10.6.9 Our processing of personal information will be in line with all applicable legislation including POPIA.